Thank you for your prompt and thoughtful reply to my post.
This issue was on the back burner for me since I was repairing Axis 2 and Axis 3 as documented in my separate posts (“Niryo One calibration issues” and “plastic shavings under shoulder and motor for joint 2”) in this section of the forums.
It appears that I am still periodically running into this issue. I will endeavor to diagnose in more detail about the exact circumstances when the robot is unable to perform a particular movement.
I have reviewed the new debugging recommendations that you have posted in the Docs section of the website and started tinkering around with the advice in “Debug Niryo One motors one by one” and I will take a closer look at that. I will probably have some questions and I will either post them in this thread or start a new one as appropriate.