Forums › Niryo One › Troubleshooting › Missing Dynamixel motor(s) on the robot : Servo Axis 6 › Reply To: Missing Dynamixel motor(s) on the robot : Servo Axis 6
This seems to be either a motor problem or a cable problem.
You can contact our technical customer support and we’ll be happy to help.
A few hints to start debugging:
– Good idea, you can try using a Gripper XL-320 instead of the axis 6 motor. This will help you see whether the issue comes from the cable or the motor. For that you’ll need to reconfigure the motor ID. You can use the dxl_debug_tools program on the Raspberry Pi 3 inside Niryo One (only connect the gripper motor for this manipulation).
– Also, check out how to debug motors one by one.